Showing posts with label Fortune City Apology and redemption. Show all posts
Showing posts with label Fortune City Apology and redemption. Show all posts

Monday, January 29, 2007

Fortune City gets reprieve and apology

Our domain , Lightourworld, is back online. I found out this morning that what killed it was that my domain expired on 1/25/07. Fortunecity told me that they automagically send out renewal notices to the e-mail account that is registered within the domain name registration portion of my account. I had changed my e-mail address after we registered the domain and I had gone into the Fortunecity billing website and changed my information but I had not gone into the domain services website and change it there. Therefore all the e-mail notifications that I was being sent bounced back to them. OOOOOOPS.... My apologies to Fortunecity for jumping the gun and being a tad bit peeved about loss of service. It appears that my forgetfullness caused our website and e-mail services to go offline for the weekend. Luckily for us we were not hosting an ecommerce site and I did not lose potential sales. I need to remember to register that domain for several years so that I can be ahead of the game from now on. I will also say that instead of the domain being down for another 24 to 48 hours that it has reappeared within several hours instead. Thanks Fortunecity....





James Moffitt
http://www.lightourworld.com
http://moffittjc.blogharbor.com/blog
james.moffitt@comcast.net